· Delivery, Payments & Refunds
Processing your order:- Please allow 7-10 working days to process your order before shipping it. Please note that we must have your full name, your correct and complete address, email address and telephone number. If something is unclear with your order we will send you an email asking you to confirm. Payment Method:- We accept the payment through secured payment gateways only. You can pay using IndiaMART Pay, Credit Card, Debit Card or Net banking.We also give you the possibility to pay by money order; we will have to wait to ship your order until our bank has received your money. In the worst case this can take 21 to 28 business days and therefore your order will be delivered much later than if you would pay with credit card. For your convenience and security we advice you to pay through secured online payment gateways.
International Shipment & Customs:- All orders from outside India, will be shipped using India Post. The deliver charges would be EXTRA & ACTUAL. Delivery time on international orders varies from country to country depending on the time taken by local customs office to clear the goods. However please give minimum 3-4 weeks for the delivery of international orders.We however do not guarantee custom clearance of your order in your country. Please check with your local customs office for clarity on our goods. Due to very strict regulations in some countries, we cannot guarantee that customs does not confiscate your order. Please note that we do not take responsibility for orders confiscated by customs. You personally take full responsibility for the product(s) you purchase. We will not reimburse you if any products be kept or destroyed by local authorities.
· P.S. if your local custom department do not clear the package and send it back to us, then on receiving back the package, we will refund your money through the original payment method used by you to make the payment. However the money will be refunded only after deducting the shipping charges already paid by us.
Return/Exchange Shipping:- To return your product, you should mail your product to: SRI NAVJEEWAN RASAYANSHALA , 668(88), Ramganj Bazar, Jaipur.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over Rs. 500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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